Gloria Moss PhD, Professor of Management and Marketing at Buckinghamshire New University, Visiting Prof Paris School of Business and Fellow of the Chartered Institute of Personnel and Development (FCIPD). She has a background as a Training and Development Manager for Courtaulds and Eurotunnel, having studied Human Resources at the London School of Economics (LSE) and before that obtaining a degree in French and a Masters in History.
Her research investigates the impact of segmentation variables (nationality, gender, age and personality) on behaviour and preferences in the areas of: leadership, teamwork, design and advertising. She has applied her knowledge with clients that include Marks & Spencer, British Telecom, Canon Cameras, O2, Ford, Allen and Ovary, Bounty and Directski and she has offered a mixture of workshops (on unconscious bias; and on Mars and Venus in the Marketing suite), HR consultancy (factors impeding female movement through the talent pipeline in a Magic Circle law firm and advice onleadership competences) and marketing consultancy (eg optimizing design of car and travel websites for markets of women). In autumn 2015, she started to lead a funded project for the Employers Network on Employability and Inclusion (enei) on Inclusive Leadership, surveying and interviewing 15 large public and private sector organisations on the extent to which Inclusive Leadership is practiced and the impact of current leadership styles on strategy. She is also leading a project for the Association of Professional Sales (APS) on children’s attitudes to sales and the sales profession.
A further interest, flowing from her career in Training and Development, is developing projects in which University students receive funding to help under-achieving children in schools in Maths, the native language and Social Enterprise. There are armies of students that could be helping to maximize children’s potential and, after some very successful international projects funded by the EU, Gloria is seeking funding to extend the project across Europe.
In addition Gloria is a regular keynote speaker at practitioner conferences, for example at the Global Diversity and Inclusion conference in Barcelona in 2013 and at JUMP conferences in 2015 in Brussels and Paris focused on the Female Economy. JUMP is an initiative aimed at advancing gender equality at work and Gloria’s research suggests that unconscious bias in unwritten success criteria, together with structural obstacles, are at the root of many of the obstacles facing women. In October 2015, she will be giving a lecture at the Royal Academy Fine Arts School in London.
She is the author of c.70 peer-reviewed journal and conference papers and is a regular contributor to Management Today, HR Magazine and The Telegraph. Her books include Gender, Design and Marketing (2009), Profiting from Diversity, (2010), Lessons on Profiting from Diversity (2012), the last two published by Palgrave Macmillan and Why men like straight lines and women like polka dots (2014). This last book, like her book Gender, Design and Marketing (2009), presents copious evidence for systematic differences in male and female visual creations and preferences.
She writes regularly on management, marketing and Diversity issues for newspapers and magazine, for example Management Today, Personnel Today and HR Magazine. Links to a small selection of these articles appear below her contact details.
Articles in the media by G Moss
– Articles for the Axiom Consulting group website on Diversity Marketing. GM has written three such articles and two had been uploaded by Sep 2015 appeared http://www.axiomcp.com/science-facilitates-more-profitable-design-and-marketing/ http://www.axiomcp.com/wp-content/uploads/2015/09/How-Differences-in-Perception-Impact-Profitability1.pdf
– Personnel Today, July 2015, on the limited role that pay gap legislation can play, http://www.personneltoday.com/hr/gender-inequality-still-work-done/
– HR Magazine, on the need to operationalise Diversity Marketing, http://www.hrmagazine.co.uk/hro/features/1149231/putting-marketing-diversity-map
–Telegraph, December 2014, on her book and research relating to male and female design preferences, http://www.telegraph.co.uk/women/womens-life/11270361/Sex-and-art-Men-like-straight-lines-and-women-like-polka-dots.html
–Psychologies magazine, December 2014, on her research relating to male and female design preferences, https://psychologies.co.uk/do-women-and-men-literally-see-world-differently
–Management Today, October 2014, arguing that ICT companies would do better improving their cultures than offering egg freezing to women http://www.managementtoday.co.uk/opinion/1317695/apple-facebooks-egg-freezing-policy-smacks-victorian-paternalism/
. HR Magazine and University Business, September 2014, on the way in which failure frequently underpins success, http://www.hrmagazine.co.uk/hro/features/1146482/failure-drives-success?WT.rss_f=Home&WT.rss_a=How+failure+drives+success as well as http://universitybusiness.co.uk/News/if_at_first_you_dont_succeed
–Management Today, April 2014, on nepotism in appointments, http://www.managementtoday.co.uk/opinion/1289593/opinion-nepotism-old-hat-world/
–HR Magazine, April 2014, on nepotism in appointments and the implications for HR, http://www.hrmagazine.co.uk/hro/features/1143341/nepotism
–The Telegraph, April 2014, on how a person’s appearance influences reactions to classical musicians – http://www.telegraph.co.uk/women/sex/10736805/Sorry-Nicola-Benedetti-but-sex-is-a-vital-ingredient-of-musical-success.html.
–Huffington Post on women in the commercial airline industry , March 2014, http://www.huffingtonpost.co.uk/gloria-moss/the-skys-the-limit-or-is-_b_4914008.html A similar article also in University Business –
–University Business, March 2014, on the link between strange judging decisions in the Sochi ice-dance event and promotions at Cambridge and elsewhere http://universitybusiness.co.uk/News/skating_on_thin_ice
–Management Today, February 2014, suggesting that women are badly served by marketers in the run-up to Valentine’s day and beyond http://www.managementtoday.co.uk/opinion/1280880/opinion-marketing-mars-customers-venus/
–HR Magazine, Jan 2014, suggesting that women can be helped to advance in organisations without needing to stop having children as Nigel Farage has suggested: see HR Magazine website
–Management Today,, Jan 2014, on the fact that, despite President Hollande’s assertions, the personal and the public are linked and management in organisations needs to take account of this: see Management Today website.
–Management Today, 9 Jan 2014 on slow progress getting women on boards http://www.managementtoday.co.uk/opinion/1226623/diversity-unwelcome-corridors-power/
–The Telegraph,,Dec 2013, on how retailers need to attract women, http://www.telegraph.co.uk/women/womens-life/10535486/How-can-the-British-high-street-better-lure-women-shoppers.html
–Business Magazine, July 2013, on how people are attracted to others like themselves, see p.18 at http://content.yudu.com/Library/A29oht/TheBusinessMagazineT/resources/index.htm?referrerUrl=http%3A%2F%2Ffree.yudu.com%2Fitem%2Fdetails%2F1016710%2FThe-Business-Magazine-Thames-Valley-JulyAugust-2013
–Huffington Post, July 2012, on Trierweiler’s account of Dr Rosalind Franklin and her failure to comment on the lack of ethics in the way that Watkins, Crick and Wilkins plundered Franklin’s work http://www.huffingtonpost.co.uk/gloria-moss/rosalind-franklin-story-of-betrayal_b_1670882.html
–Huffington Post, Sep 2012 On the small number of women in the British Cabinet http://www.huffingtonpost.co.uk/gloria-moss/reshuffle-women-cabinet_b_1860437.html
–Huffington Post, 8 March 2012 on the lack of diversity at senior levels in Higher Education http://www.huffingtonpost.co.uk/gloria-moss/male-female-academic-balance-inequity-in-the-hallowed-_b_1326048.html
–Huffington Post, 23 Dec 2011 on the way that men and women prefer Christmas cards designed by their own gender http://www.huffingtonpost.co.uk/gloria-moss/men-and-women-prefer-thei_b_1167969.html
–Huffington Post, 22 Dec 2011, on the sexist nature of the all-male BBC Sports shortlist http://www.huffingtonpost.co.uk/gloria-moss/sports-personality-all-male_b_1162830.html